Terms & Conditions

Welcome to Godz Casino. These Terms and Conditions (hereinafter referred to as "Terms") form a legally binding agreement between you (the "Player") and Godz Casino (the "Operator"). Please read these Terms carefully before using our services. By registering an account or using our website, you confirm that you have read, understood, and accepted these Terms.

Eligibility

To use the services of Godz Casino in the United Kingdom, you must meet the following requirements:

  • Minimum Age: You must be at least 18 years old. Participation in underage gambling is strictly prohibited by law.
  • Residence: You must legally reside in the United Kingdom.
  • Legal Capacity: You must have full legal capacity to enter into binding contracts.
  • No Exclusion: You must not be excluded from participating in gambling, whether by your own choice (self-exclusion) or by regulatory order.
  • Employees: Employees of the Operator or its partner companies are excluded from using the services.

The Operator reserves the right to request proof of identity (KYC - Know Your Customer) to verify age and residence. If a violation is discovered, the account will be suspended immediately.

Account Opening and Management

  • Registration: You may only open a single account with Godz Casino. Multiple accounts by the same person are prohibited. If multiple accounts are detected, they will be merged or closed.
  • Accuracy of Data: You agree to provide true, accurate, complete, and up-to-date information during registration. Any changes to your details must be reported immediately.
  • Security of Credentials: It is your sole responsibility to keep your username and password confidential. All activities that occur under your account will be attributed to you.
  • Non-Transferability: You are not permitted to sell, transfer, or grant access to your account to any other person.

Deposits and Withdrawals

All transactions are carried out in accordance with the legal regulations in the United Kingdom, particularly in compliance with the UK Gambling Commission requirements.

  • Deposits: Deposits can be made using the payment methods available in the cashier section that are commonly accepted in the United Kingdom (e.g, Debit Cards, Bank Transfers, or certified E-wallets). Please note that credit cards are not permitted for gambling transactions in the UK.
  • Limits: You have the option to set your own financial limits. It is your responsibility to manage your gambling expenditure responsibly.
  • Withdrawals: Withdrawals will be processed using the same method that was used for the deposit, where technically feasible. A full identity verification check is mandatory before your first withdrawal.
  • Processing Time: The Operator endeavours to process withdrawal requests within 3 to 5 business days. Delays may occur due to necessary security checks.

Bonus Terms

Bonuses at Godz Casino are subject to separate terms and conditions, which apply in addition to these Terms.

  • Wagering Requirements: Bonus funds must usually be wagered multiple times before a withdrawal is possible. Specific requirements can be found in the respective bonus offers.
  • Abuse: Attempting to circumvent bonus terms through strategies, hedging bets, or other fraudulent activities will result in the cancellation of all bonuses and winnings, as well as account closure.
  • Validity: Bonuses have an expiry date. If the conditions are not met within the specified period, the bonus and any resulting winnings will be forfeited.

Responsible Gambling

Player protection is a top priority at Godz Casino. We are fully committed to supporting responsible gambling.

  • Self-Limitation: You have the option to set daily, weekly, or monthly deposit, loss, and session time limits within your account.
  • Self-Exclusion: If you feel you are losing control of your gambling behaviour, we provide options for temporary or permanent self-exclusion. We are also integrated with GAMSTOP, the UK's national self-exclusion scheme.
  • Support Services: If you need assistance with problem gambling, you can find links on our website to support organisations such as National Gambling Helpline (BeGambleAware) and GamCare.
  • Loss Protection: We provide regular updates and reality checks regarding your gaming activity, losses, and winnings.

Anti-Money Laundering (AML)

In accordance with UK anti-money laundering regulations, Godz Casino is required to take measures to prevent money laundering and the financing of terrorism.

  • Monitoring: All transactions are monitored for unusual patterns.
  • Reporting Duty: Suspicious activities will be reported to the relevant authorities.
  • Verification: The Operator reserves the right to request proof of the source of wealth / source of funds when deposits or withdrawals are made.

Limitation of Liability

  • Availability: The Operator makes no guarantees regarding the uninterrupted availability of the website.
  • Technical Errors: In the event of software errors or system malfunctions that result in miscalculated winnings, the Operator reserves the right to correct them.
  • Force Majeure: The Operator is not liable for any delays or failure to perform obligations due to circumstances beyond its control.

Intellectual Property

All software, design, graphics, and text provided on the website are the property of Godz Casino or its licensors. Any reproduction or commercial use without prior written consent is prohibited.

Dispute Resolution and Applicable Law

  • Applicable Law: These Terms and all related disputes shall be governed by and construed in accordance with the laws of England and Wales.
  • Complaints Procedure: Should you have reason to make a complaint, please send it to [email protected]. We endeavour to resolve every complaint within 14 days.
  • Alternative Dispute Resolution: Players have access to an independent Alternative Dispute Resolution (ADR) entity to handle unresolved disputes outside of court.
  • Jurisdiction: The courts of the United Kingdom shall have exclusive jurisdiction over any legal disputes arising from these Terms.

Amendments to the Terms

The Operator reserves the right to amend these Terms at any time. You will be notified of significant changes via email or through a notice on the website. Continued use of the website after the changes take effect will be deemed as your acceptance of the new Terms.

Contact

For any questions, complaints, or issues, you can contact our support team as follows:

Email: [email protected].

We are at your disposal and will endeavour to resolve your concerns as efficiently and fairly as possible. Thank you for your trust in Godz Casino, and we wish you a safe and responsible gaming experience.